Pacific Star Resort & Spa, Tamuning

I had an extremely disappointing experience at this hotel. The rooms were not only in dire need of renovation, but they also had a mildew smell that made them uncomfortable to stay in. The service was friendly, but the lack of follow-up made it frustrating. Though the location is decent, being close to the beach, the overall condition of the hotel was a letdown. I absolutely cannot recommend staying here.

This hotel has seen better days; the building is old and in need of serious repairs. While the staff is accommodating and the hotel did provide meals during a typhoon, the overall upkeep is disappointing, with rooms that feel damp and a pool area that's less than inviting. The early check-in policy felt ridiculous to me, leaving a bad first impression. Be prepared for some issues during your stay if you choose this place.

My experience at the hotel was disappointing overall. The staff was not well-trained, leading to a frustrating encounter during our dinner cruise pickup. The hotel's facilities also seemed to be in dire need of repairs and cleanliness. However, the location near various attractions was a positive aspect, and the staff at least tried to accommodate us during a tough situation.